SHIPPING & RETURNS

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1. Shipping Information

• Orders are processed within [3-5] business days. You will receive a confirmation email once your order has been shipped.

• Shipping times vary by location and carrier. Estimated delivery times will be provided at checkout.

• We are not responsible for delays caused by the carrier, customs, or unforeseen circumstances.

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2. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• International orders may be subject to customs fees or import taxes, which are the buyer’s responsibility.

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3. Lost or Delayed Packages

• If your package is lost or significantly delayed, please contact us at [Your Contact Email], and we will work with the carrier to resolve the issue.

• We are not responsible for packages lost due to incorrect shipping addresses provided by the buyer.

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4. Return & Refund Policy

• Due to the limited nature of DarkStart, all sales are final.

• We only accept returns or exchanges if the item arrives damaged or defective.

• If you receive a damaged or defective item, please contact us within [X] days of delivery with photos of the damage. We will arrange a replacement or refund.

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5. Cancellations

• Once an order is placed, it cannot be canceled. Please review your order carefully before checkout.

For any further inquiries, contact us at mementomorifilmsproduktionen@gmail.com

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